AR Recovery Services

HBS provides comprehensive A/R management services to recover outstanding revenue from accounts aged 120+ days. Our proven approach helps maximize collections, even on aging accounts that may have been considered difficult to recover.

Unlike many medical billing companies that offer A/R recovery only as part of a full RCM package, HBS provides A/R recovery as a standalone service. Our flexible approach is tailored to your practice’s unique needs, helping you recover outstanding revenue without committing to services you don’t need.

Proven Results

We are a trusted billing company known for maximizing reimbursements and reducing claim errors through advanced automation and specialty-specific billing expertise.

  • 67.4%

    Revenue Increased by

Maximize Revenue with Smarter Claims Management

HBS tracks every claim from submission to payment, helping you maximize reimbursements and recover the revenue you’ve earned.

 

Maximize Your Reimbursements

Our HIPAA Compliance physician billing services manage scheduling, patient records, and insurance claims, ensuring seamless billing and compliance.

HBS 4-Step Strategy for A/R Recovery

Our A/R recovery strategy is built on years of experience managing aging accounts. Our streamlined approach helps practices recover outstanding revenue quickly and efficiently while improving overall collections.

Systematic A/R Evaluation

When we begin working with a new client, our A/R team conducts a thorough review of all outstanding claims. We identify accounts that are still recoverable, determine the reason for unpaid balances, and prioritize each claim for targeted recovery.

We don’t focus only on high-value claims. Our A/R team reviews every recoverable account, including smaller balances that can add up to significant revenue over time. This comprehensive approach helps ensure no opportunity for recovery is overlooked.

Prioritized A/R Recovery

Our team prioritizes aging claims to prevent timely filing issues and maximize recovery. Using advanced analytics and proactive payer follow-up, we identify outstanding accounts, stay ahead of payer requirements, and work to recover the maximum revenue possible—so you can focus on your patients while we protect your bottom line.

Patient Payment Communication

When an outstanding balance is the patient’s responsibility, our A/R team provides a clear, easy-to-understand statement outlining the charges and amount due. If you prefer, we can also handle patient calls and billing questions on your behalf.

We focus on clear, respectful communication—not collections. By helping patients understand their bills and financial responsibility, we make it easier for them to resolve outstanding balances while protecting your patient relationships.

Claim Review & Resubmission

Our dedicated team follows up on every claim to prevent avoidable rejections, denials, and underpayments. When an issue is identified, we make the necessary corrections, submit appeals, and work directly with insurance and government payers to secure the payment your practice has earned.

We also track claim denials and rejections to identify recurring issues. By addressing the root causes, we help prevent repeat problems and strengthen your revenue cycle.

Our Features

Our dedicated team follows up on every claim to prevent avoidable rejections, denials, and underpayments. When issues arise, we make the necessary corrections, submit appeals, and work with insurance and government payers to recover the revenue your practice has earned.

We also monitor denial and rejection trends to identify recurring issues. By addressing the root causes, we help prevent repeat denials, improve claim performance, and strengthen your revenue cycle.

All Claims Pursued

Many billing companies avoid small claims recovery and those that have a lower likelihood of being paid, but not MedCare MSO. Our system’s efficiency allows us to reduce medical account receivables by getting reimbursement for every claim.

Prioritization For Maximum Recovery

We prioritize claims to ensure that none expire unnecessarily, and the most efficient approach of medical recovery services is taken to get the highest recovery possible.

Dedicated AR Recovery Team

When we contract to assist with AR recovery, we assign a dedicated team of experienced medical billers to focus on investigating every claim in your AR records.

Pay Only For Successful Reimbursement

 Even though it is a lot of work for us to sort through all your unpaid claims, there is no risk of your losing money on old AR. We charge fees only as a small percentage of the amount recovered. If we are unsuccessful at recovering payment for a claim, you don’t pay us, so there is no risk to you.

Collection Ratios Over 90%

Our highly experienced AR recovery services team has been able to consistently recover over 90% of claims going back as far as one year. That kind of revenue can easily make a big difference in the financial success of any kind of medical business.

Appeal Rejections and Denials

Most claim rejections and denials are the results of errors or omissions that are easily correctable by our medical recovery services. More complex issues are also identified and resolved with a high success rate.

Frequently Asked Questions About Medical Billing Services

A/R recovery is the process of identifying and collecting unpaid or underpaid claims and patient balances. Our team reviews aging accounts, follows up with payers, resolves claim issues, and works to recover revenue owed to your practice.

We work on unpaid, denied, rejected, underpaid, and aging accounts, including claims that are 90, 120, or more days old.

Yes. HBS offers A/R recovery as a standalone service, so you can improve collections without outsourcing your entire revenue cycle.

We review aging accounts, identify the reason for nonpayment, prioritize recoverable claims, contact payers, correct claim issues, and submit appeals or documentation when needed.

Yes. Our team reviews denied claims, identifies the root cause, makes necessary corrections, and submits appeals to help recover eligible payments.

Yes. We review payments against expected reimbursement, identify potential underpayments, and follow up with payers to pursue additional payment when appropriate.